Privacy Policy

The British Postal Museum & Archive (BPMA) respects the privacy of every individual who visits our websites. We operate in accordance with the Data Protection Act 1998 and the Freedom of Information Act 2000.

Your information

Information about you may be collected when you visit our websites either by automatic tracking devices (see 'Tracking our visitors' below) or, more directly, where you request a specific service, such as subscribing to the newsletter or booking a ticket via e-mail.

Similarly, when you order products from the online shop a certain amount of information is required to fulfil the order. We only use this information to supply the services that have been requested and to monitor and improve the quality of our websites.

It is the BPMA's policy not to distribute or sell your information on to any third party.

Tracking our visitors

The BPMA monitors how people use our websites and aggregates general statistics about customers, traffic patterns and related site information in an anonymous form. In order to collect this data, the BPMA uses software that collects statistics from IP data. This software can determine what times of day people access our site, which country they access the websites from, how long they visit for, what browser they are using, etc.

This information is collected primarily to measure the popularity of particular content, and of the websites as a whole, allowing us to judge visitor needs and tailor future content.


This website uses cookies to store information on your computer. Cookies help us to provide you with the best experience out of the website.

If you have any questions about the following information please contact

Managing cookies

Most web browsers allow you to control the cookies stored on your computer through your browser's settings. To find out more about cookies, including how to see what cookies have been stored and how to manage and delete them, visit

Removing or disabling cookies

You may choose to remove or block cookies at any time by adjusting your browser settings, but in some cases, this may impact your experience of our website.

Our use of cookies

The information below lets you know what cookies this site uses and what they are.

Postal Heritage Cookies


This cookie only becomes active if you log into our site or add a product to your shopping basket.

Third Party Cookies - Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The information collected is anonymous and does not identify a visitor. The data includes the number of visitors to the site, where visitors have come from and the pages they visited.

Select this link for an overview of privacy at Google.

Opt out of being tracked by Google Analytics across all websites.

Facebook Cookies

We embed feeds from Facebook on this site. Facebook does not use cookies to create a profile of your browsing behavior on third-party sites or to show you ads, although it may use anonymous or aggregate data to improve ads generally. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Facebook.

For more information, visit Facebook's Cookie Policy.

Twitter Cookies

We embed feeds from Twitter on this site. Twitter may cookies to better understand how you interact with their services, to monitor aggregate usage by Twitter users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Twitter.

For more information, visit Twitter's Privacy Policy.


The BPMA has entered into a partnership with MailChimp to assist us in providing an e-mail newsletter service. In order to sign up to this service, an individual has to submit personal information about themselves (name and e-mail address only).

This personal data is collected by MailChimp on behalf of the BPMA. They have entered into an agreement with the BPMA to hold all details in a secure way. They are not permitted to use the data for their own purposes nor to sell or distribute it on to any other individual, organisation or business under any circumstances.

If, for whatever reason, our agreement with MailChimp ends, they are contractually obliged to hand back the data to the BPMA and to delete all of the BPMA's personal data from their computers.

You can 'opt out' of the newsletter at any time by unsubscribing.

For a copy of the information we hold on you please contact the BPMA at the address below.

Online donations

We have enabled online donations to be made to the BPMA through the Charities Aid Foundation (CAF). CAF operate a strict privacy policy and will never pass your personal details on to anyone, including the BPMA, without your express consent. Find out more on the CAF website.

Third party sites

The BPMA maintain a presence on several third party websites, such as Flickr and iTunes. We suggest you refer to the privacy policies on those sites and take care when giving out personal information. The BPMA undertakes to opperate within the guidelines of these sites and will not seek to collect your personal information.

Access to personal information

The BPMA tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to the BPMA for any personal information we may hold you need to put the request in writing to the address provided below.

If we do hold information about you, you can ask us to correct any mistakes by contacting us.

Further information and requests

The Data Controller is the Board of Trustees of the BPMA, but to request any information with respect to the website please write to:

Digital Media Manager
British Postal Museum & Archive
Freeling House
Phoenix Place

Please specify in your letter the exact nature of the information you wish to request.

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